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Our friendly team would love to hear from you.
Want to book a styling session? Fill out the contact form below!
4912 S Lois Avenue,
Tampa FL 33611
1050 Water Sreet,
Tampa FL 33602
Frequently asked questions
Answers to your frequently asked questions: Find the information you need quickly and easily.
Shopping & Payment
We deliver throughout central Florida but unfortunately we don't ship out of state. Yet! :) All of our online products are available for in-store pickup at our Lois Ave Market in South Tampa. (P.S. we have awesome, repeat, long-distance customers who literally rent a Uhaul and come get tons of stuff at a time….It’s a thing!)
Our products rotate so frequently that we price everything as though it will be on the floor at some point. Whether you purchase an item that is currently on our floor or stocked in the warehouse , we carefully check each piece to ensure our quality standard is met. Please note by purchasing online, you agree to the possibility of receiving a product from our showroom floor.
We all love a good sale, amiright? At Dwell we keep our regular pricing super low, but have surprise sales determined by our inventory levels on hand which are generally announced the day before. Be sure to subscribe to our free monthly Insider’s Email and follow us on Instagram so you don’t miss out on any deals! All sale pricing is only valid during the sale event, and cannot be used on previously purchased items already scheduled fordelivery, or purchases made after the sale event.
Yes! We offer 12 months interest free financing through Synchrony Bank. Applying for financing is available in person and online per request. Synchrony financing cannot be used for online purchases, although our online store does offer Shop Pay.
Shop Pay offers you the option to pay in full at checkout, or to split your purchase into regular payments with Shop Pay Installments, both online and in store. Installment options vary and can be used on orders over $50 USD, including discounts, shipping, and taxes.
Pay in 4 for purchases $50 to $999
Interest-free payments every 2 weeks
No impact to your credit score
Pay monthly for purchases $150 to $17,500
3, 6, or 12-month terms
Rates from 0-36% APR
No impact to your credit score to apply
Please view https://shoppay.affirm.com/help/s/article/about-sp to read the most up to date information about this program. This installment option is not associated with Dwell Home Market directly.
We’re able to price our products affordably and competitively because we’re a small local business, and can’t sell below our listed price.
Products can be reserved with full payment. We can hold delivery items until the delivery date determined at the time of purchase, and pick-up items can be held for a maximum of 1 week. Pickup time frames outside of this are determined on a case-by-case basis.
Items cannot be reserved without full payment.
Yes! Active and retired service members must present a valid military ID and designers a license or business card for 10% off of your order.
Nope! We’re here to help you love your space, so any of our Stylists are able to work with you. Furniture shopping should be a casual, low pressure experience. We have your design goals in mind, not your wallet.
Delivery & Assembly
Depending on delivery location, we can deliver in-stock products within 1 - 2 weeks, or we offer same-day pick up at our Lois Ave location. At the time of purchase (or within 24 hrs if you ordered online), a team member will schedule a delivery day with you.
2 days prior to your delivery day, we’ll text you with a 3 hour delivery window. Our delivery team will call you when they’re on their way.
Everything! We are known for our awesome delivery experience. We offer a flat delivery fee per truck trip, whether you purchase one product or the whole showroom (omg, what if you bought the whole showroom?!) Assembly is included, we’ll set up the products wherever you want ‘em, and we throw away all the annoying trash.
We deliver to Hillsborough, Pinellas, Pasco, and Manatee counties, as well as Lakeland and Orlando. Delivery service availability outside of these areas is determined on a case-by-case basis.
Everything on our website is LIVE inventory, like, for-real-in-stock-and-available-right-now. Like, come pick it up today or we’ll deliver it in 10 days. No more ordering furniture from our competitors and crossing your fingers that it comes before Elvis returns to the building.
Twice a week. Follow us on social media to see the latest and come scoop it up before it’s gone.
We’re a local, family owned business with a smaller team and lower overhead than big furniture retail chains, so we’re able to pass those savings along to you!
We just like reasonable, fair pricing. It’s our thing.
We source from over 40 vendors to curate the coolest, most eclectic selection for you. We can’t guarantee that a product will come back in stock (so grab it when you see it, peeps!) If you have your heart set on a piece that’s sold out, you can give us a call at (813) 602-0360, keep an eye on our online store, or feel free to peruse our similar products that work for your pad!
It’s a Story Steal, you know the deal!
Everything comes as is.
And must be picked up within 48 hours (or we can schedule delivery for a fee!)
Story Steals are on the Instagram and Facebook story as 24 hour deals, first to DM and pay within the time allowed WINS!
Story Steal products are not known in advance and are a day of surprise!
Turn on our profile notifications on instagram to never miss a deal.
We sell exclusively new products, and cannot purchase used furniture. We do not offer a “buyback program” or “trade-in” program of any kind.
We cannot remove, move, or dispose of old furniture.
Many of our items come handmade using real organic materials from the manufacturer. The beauty behind using real wood is its unique natural characteristics, and some variation in color, texture, or construction is normal. Color variations may also be due to your device’s display settings.
For specific product care instructions please contact firstname.lastname@example.org with your specific question and product.
Our Customer Service team is happy to help! If a product isn’t to your satisfaction, please sendphotos of the product, the defect in question, and the manufacturer tags or stickers on the product to email@example.com.
Depending on limited product quantities, some items are exclusively available in-store at our Lois Ave Market showroom.
Our Water St location is a smaller, designer-curated collection of our Lois Ave location’s furniture. Decor offerings are different at both locations.
We make all of our custom art canvases in house! All the designs in our Custom Art collection can be made unframed, framed in different colors, and in different sizes. Please allow 10 days for the printing and framing process.
All of our rugs are stocked in one size - approx. 5x7 or 5x8, and can be ordered in other sizes depending on the design. To order special sizes, please call (813) 602-0360. Please note any special orders are final sale.
We sell floor lamps and table lamps, but not chandeliers or light fixtures that require installation.
Sorry, we do not currently sell curtains.
Returns, Exchanges & Warranty
We get it, sometimes something that looks so gorge in our store looks super weird at home with your hubby’s “faux leather” recliner that he just won’t give up. That’s why you can return ANY in stock products to us, no questions asked, within 7 days of purchase for a full refund of the product. If we delivered the products to you, we’ll schedule a pickup when we’re in your neighborhood. If the customer reschedules the pickup after the first attempt, there will be a pickup fee equal to the delivery fee for the location.
Any damage caused to the product during this 7 day window will waive the right for the product to be returned. Buyer assumes all risks associated with transportation of products picked up. Custom orders, Lightly Dwelled items, Story Steals, Scratch & Dent items are as-is final sale, and cannot be returned.
Dwell Home Market offers a 1 year warranty on all products and it covers any manufacturer defects. Specific products may also have warranties from the manufacturer. Please see below if this is the case for this product. We are always here for you and we encourage you to reach out with any questions or concerns to firstname.lastname@example.org email@example.com with any questions, photos, and your contact information. We can reach out to the vendor on your behalf to help solve any concerns you may have.
Lois Ave Market
36,000 sq ft showroom and warehouse
4912 S Lois Ave, Tampa, FL, 33611
3,000 sq ft boutique
1050 Water St, Tampa, FL, 33602
Online orders placed outside of our Lois Ave Market showroom’s hours of operation will be processed the following day.
Once a quarter!
Of course! You’re welcome to browse our showrooms on your own, or with the help of one of ourfriendly and knowledgeable Stylists.
Absolutely! We do ask Fido and Spot to mind their manners: please ensure they keep off our fab furniture, refrain from loud barking, and “take care of business” outside.