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Our friendly team would love to hear from you.

Customer service

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Styling service

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Locations

Main Location

4912 S Lois Avenue,
Tampa FL 33611

Gallery Location

1050 Water Sreet,
Tampa FL 33602

Working Hours

Main Location

Mon-Fri 11am-7pm
Sat 11am-6pm
Sun noon-5pm

Gallery Location

Mon-Sat 11am-8pm
Sun 11am-7pm

Help Center

Frequently asked questions

Answers to your frequently asked questions: Find the information you need quickly and easily.

Shopping & Payment

Do you ship out of state?
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Do you sell “off the floor”?
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How often do you have sales?
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Do you offer financing?
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Are your prices negotiable?
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Can you hold products?
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Do you offer a military and/or interior designer discount?
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Do your Stylists work on commission?
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Delivery & Assembly

How soon can a product be delivered?
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What’s included in delivery?
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What’s your delivery service range?
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Products

Is everything on your website in stock?
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How often do you get new products?
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I saw the same product at a different furniture store! Why are your prices so much lower?
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A product I like is too popular and sold out! When will you get more in?
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What’s a Story Steal?
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Do you buy furniture on consignment?
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Do you move/remove old furniture?
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Why do some products look different in person?
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Product Care Recommendations
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Have an issue with one of our products?
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Don’t see one of our products on our website?
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Are the same items available at your Lois Ave Market and Water Street showrooms?
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What’s the deal with your Custom Art?
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What rug sizes do you have available?
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Do you sell light fixtures?
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Do you sell curtains?
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Returns, Exchanges & Warranty

What’s your return policy?
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What’s your warranty policy?
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Stores

What are your hours of operation?
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How often are “Market at the Market” events?
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Are walk-ins welcome?
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Are your showrooms dog friendly?
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Still have questions?

Can't find the answers you're looking for? Reach out to our team.

Live chat

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Call us

(813) 602-0360